Terms of Service

1. About us

This website is operated by NotreMove ("we", "us", "our"). You can contact us at contact@notremove.com.

2. Using our website

By using this website or placing an order, you agree to these terms. Please read them carefully before ordering.

3. Orders

You must be at least 18 years old to place an order. Your order is an offer to buy. A contract is formed when we email you to confirm your order has been dispatched. We may refuse or cancel an order, for example if an item is out of stock or there is a pricing error, in which case we'll refund you in full.

4. Prices & payment

Prices are shown in pounds sterling (GBP) and include VAT where applicable. Any delivery charge is shown at checkout before you pay. Payment is taken when you place your order.

5. Delivery

Please see our Shipping Policy for delivery options and times.

6. Returns & cancellations

You may return items within 30 days of receiving them. Please see our Returns & Refunds policy for full details.

7. Product information

We make every effort to describe and photograph our products accurately. Colours may vary slightly depending on your screen. Features vary by model, so please check each product page and our Size Guide before ordering.

8. Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot be limited under UK law. Otherwise, our total liability for any order is limited to the price you paid for that order.

9. Your statutory rights

These terms do not affect your statutory rights as a consumer under the Consumer Rights Act 2015.

10. Changes to these terms

We may update these terms from time to time. The version shown on this page when you place your order is the one that applies.

11. Governing law

These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.